Shipping policy
Shipping Policy
At Truvira, we aim to get your order to you as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1–2 business days before shipment.
Estimated Delivery Times
Delivery times vary depending on the product and fulfillment location. Products fulfilled from a U.S. warehouse generally arrive within approximately 3–7 business days after processing.
Some products may have different delivery estimates. When applicable, the expected shipping timeframe will be shown on the product page or during checkout.
Tracking
Once your order has shipped, tracking information will be provided when available so you can follow your delivery.
Shipping Delays
Carrier delays, weather, holidays, and other circumstances outside Truvira’s control may occasionally affect delivery times.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.
Lost or Damaged Packages
If your package arrives damaged, or if tracking shows a delivery issue, contact us promptly so we can review the situation and help with the next steps.
Questions
For shipping questions, please contact us using the contact information provided on our website.